Contact
A question, a bug, an idea, a refund request? Send us a message and a real person answers by e-mail, usually within 2 business days.
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Thank you! We will answer by e-mail at the address you gave. Look in your spam folder if you do not see our reply.
To get help faster, tell us
- The e-mail address of your account (never your password).
- What you did, what you expected and what happened instead.
- Your browser and computer (for example “Chrome on Windows”), and a screenshot if you can.
Common questions
- I forgot my password. Use Forgot your password? on the login page.
- I want to cancel Pro. Open Account, then Manage billing. See refunds.
- I want my data or want it deleted. Open Account: Download my data or Delete my account.
- Security problem? Please tell us through the form above (topic: Other) before telling anyone else.
Company details
Canvas PRO