Last updated: 8 November 2026

Terms of Service

These terms are the agreement between you and Canvas PRO (“we”, “us”) for the use of Canvas PRO (the “Service”). By creating an account you accept them. If you do not agree, please do not use the Service.

1. Who we are

The Service is run by Canvas PRO. You can reach us through the contact form. See also our legal notice.

2. The Service

Canvas PRO is a web application for organising notes, checklists, pictures, drawings and deadlines on a free-form canvas, with synchronisation between your devices and, on the Pro plan, live collaboration. The Service works in a modern desktop browser. We improve it continuously, so features can change, be added or be removed.

3. Your account

• You must be at least 16 years old and able to enter into a contract.
• Give a valid e-mail address and keep your password secret. You are responsible for what happens under your account. Tell us at once if you think someone else has access.
• One account is for one person. Do not share your login.

4. Plans and prices

• Free: 3 canvases, up to 15 items and 10 drawings per canvas, 100 MB of pictures, and a limited set of features, at no cost.
• Pro: unlimited canvases, items and drawings, 2 GB of pictures, deadlines, YouTube previews, PDF export and live collaboration. The price is €5 / month or €48 / year. The price shown at checkout is the price you pay. Prices include VAT where VAT applies.
• We may change the plans or prices. A price change for an existing subscription applies from your next renewal and we tell you at least 30 days before.

5. Payment, renewal and cancellation

• Payments are handled by Stripe. We never see or store your card number.
• Pro renews automatically every month or every year (the period you chose) until you cancel.
• You can cancel at any time in your account (Manage billing). You keep Pro until the end of the period you already paid for. We do not refund partial periods, except as described in our refund policy or when the law requires it.
• If a payment fails we may retry it, and suspend Pro features until it succeeds.
• When Pro ends, your canvases stay. Free limits apply: you can open and edit what you have, but you cannot add more than the Free limits allow, and canvases you shared stop being open to the people you invited until Pro is active again.

6. Your content

What you put in your canvases is yours. You give us only the permission we need to store it, show it to you and to the people you choose to share it with, and back it up, in order to run the Service. We do not sell it, and we do not use it to train AI models or for advertising.

You promise that you have the right to the content you upload and that it does not break the law or the rights of others.

7. Acceptable use

Do not: use the Service for anything illegal; upload content that is illegal, hateful, or that sexually exploits minors; try to break, overload or reverse-engineer the Service or get around its limits; scrape it with automated tools; send spam through invite links; or use it to attack other people. We can remove content and suspend accounts that break these rules.

8. Sharing with others

When you share a canvas, the people you invite can see it (and edit it, if you allow that). You decide who gets a link and can remove people or links at any time. You are responsible for what you share and with whom.

9. Availability and backups

We work to keep the Service available and your data safe, and we make regular backups. But no service is perfect: it may be interrupted for maintenance or because of events outside our control, and it is provided “as is”. Your canvases are also kept on your device and you can export any canvas to a file (Export, then Canvas file). We advise you to export the canvases that matter to you from time to time.

10. Ending the agreement

You can stop using the Service and delete your account at any time from your account page. We can suspend or close an account that seriously or repeatedly breaks these terms, and we then tell you why. We can also stop the Service after reasonable notice; in that case we refund the unused part of any paid period.

11. Liability

Nothing in these terms limits liability that cannot be limited by law (for example for intent, gross negligence, death or personal injury, or the mandatory rights of consumers). For the rest, our liability is limited to the direct damage you suffer because of our fault, and to a maximum of the amount you paid us in the 12 months before the event. We are not liable for indirect damage such as lost profit or lost data that you could have prevented by exporting your canvases.

12. Consumers in the EU

If you use the Service as a consumer you keep all the rights that mandatory consumer law gives you, including the legal guarantee and the rules on the right of withdrawal, which we explain on the refund page.

13. Changes to these terms

We may update these terms, for example when we add features or when the law changes. For important changes we notify you by e-mail or in the app at least 30 days before they apply. If you keep using the Service after that, you accept the new terms; if you do not agree, you can cancel and delete your account.

14. Law and disputes

These terms are governed by the law of Belgium. If we cannot solve a problem together, the courts of Belgium are competent, without taking away the rights consumers have to go to the courts of their own country of residence. Consumers can also contact the Belgian Consumer Mediation Service.

15. Contact

Questions about these terms? Use the contact form.